Contact Us
Email (fastest way)
Please email from your registered account email so we can verify you faster.
What to include
- Refunds & account issues: your registered email + payment UTR;
- Membership access problems: registered email + description of the issue;
- Brands: partnership/format enquiry in the subject line.
Response time
We aim to respond within 2–3 business days. Payment verification itself is usually completed within 24 hours of a valid UTR submission.